Frequently Asked Questions
Can it withstand outdoor wind and rain?
Yes! It is crafted with durable, weatherproof Oxford cloth and high-strength plastic. The heavy-duty ground stake ensures it stays firmly anchored during windy autumn nights.
How are the glow lights powered?
The LED glow light setup runs on an integrated battery box (or remote-controlled setup depending on the variant chosen), giving you bright, cord-free illumination anywhere in your yard.
How long does setup take?
Assembly takes less than 2 minutes. Simply secure the support bracket and stake into your lawn or porch pot, place the ghost cover over the frame, and switch on the light.
What heights and base types are available?
Heights range from 120cm to 165cm. We offer both heavy-duty tripod bases for hard outdoor surfaces and water-column bracket bases for extra weighted stability on lawns.
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.